Traceability is the ability to monitor material flows across the supply and production chain. It is meant to ensure and to clarify on where materials come from, how they move through production, and how they are transformed along the way. Customers, stakeholders, responsible sourcing requirements and local laws may require transparency as to the origin of materials and items throughout the supply chain. These requirements can only be met by a comprehensive traceability system with consistent record-keeping, inventory audits, reporting, data entry, and data flow across systems.
Due diligence is a dynamic and risk-based process that enables companies to proactively address ESG concerns, such as environmental and human rights impacts, and to conduct their business in a responsible and sustainable manner. Our supply chain due diligence framework is aligned with leading international standards, including the OECD Guidelines for Multinational Enterprises and the United Nations Guiding Principles on Business and Human Rights. Our approach is also grounded in internationally recognized labour standards, such as those defined by the International Labour Organization.
All of the aforementioned policies are publicly accessible through the JA Solar download center. These documents define and uphold JA Solar's firm commitment to human rights and responsible sourcing practices promoting transparency, compliance, and accountability across all levels of our operations.
To further enhance accountability, JA Solar has implemented a grievance procedure through which stakeholders, including workers, suppliers, affected persons, civil organizations, and any other interested parties, can report concerns about our operations or those of our suppliers. Our ‘SpeakUp’ channels can be found at our website at jasolar.speakup.report/en-GB/wb/home. Everybody who believes to be negatively affected by JA Solar or its suppliers can make a submission resulting in an investigation which will be conducted in line with JA Solar's SpeakUp Policy and Procedure.